Terms of Service

These terms are a legal agreement between you (or the organisation you represent) and PLACEHOLDER_BEFORE_LAUNCH — registered company name, a company registered in PLACEHOLDER_BEFORE_LAUNCH — place of registration (UK Ltd vs Delaware C-Corp) (Company No. PLACEHOLDER_BEFORE_LAUNCH — company number), registered office PLACEHOLDER_BEFORE_LAUNCH — registered office address — "we", "us".

By creating an account you accept these terms. If you are accepting on behalf of an organisation, you confirm you are authorised to bind it.

1. What Brain does

Brain connects to tools your team already uses, reads the material you scope it to, and distils recurring procedures into Skills that AI agents can consume over an MCP interface. What it produces is generated by language models from your own content.

2. Early-stage software

Brain is early-stage and provided free of charge. That shapes what you can reasonably expect:

• There is no service level agreement and no uptime commitment.
• Features may change, break or be withdrawn.
• We may need to reset, migrate or reprocess data as the product evolves.
• We do not currently keep off-site backups. Brain is not a system of record — keep your source systems authoritative.

If we introduce paid plans, we will not start charging an existing workspace without notice and an opportunity to decline.

3. Your account

Keep your credentials secure and tell us promptly at hello@brayn.tech if you suspect unauthorised access. You are responsible for activity under your workspace, including the actions of agents holding your access tokens.

You must be at least 18 and must not be barred from receiving our services under applicable law.

4. Connecting sources — your responsibility

This is the most important obligation in these terms.

When you connect a source, you instruct us to process the content in it. You confirm that:

• You are entitled to grant us access to that content.
• You have a lawful basis to have it processed, including personal data about people who are not Brain users — colleagues, customers, correspondents and contributors.
• You have met your own transparency obligations to those people.
• You have considered that the content will be sent to a third-party language model provider outside the UK, as described in the Privacy Policy and Sub-processor list.

You must not connect sources containing material you are not entitled to share on that basis. We do not automatically redact personal data before processing.

5. Acceptable use

Your use must comply with the Acceptable Use Policy, which forms part of these terms.

6. Ownership

• Your content stays yours. You retain all rights in the material we ingest from your connected sources. You grant us a limited, non-exclusive licence to host, process and transmit it solely to provide Brain to you — including transmitting it to the model providers listed in our sub-processor list — and for no other purpose. We do not use your content to train our own models.
• Skills generated from your content are yours. Skills, knowledge-graph records and other artefacts Brain distils from your material belong to you. You may export them and use them however you wish, including after you stop using Brain.
• Brain itself stays ours. The platform, its interfaces, and everything we build outside your generated artefacts remain our property. These terms grant you no licence to our software beyond using the service.
• Feedback you send us may be used freely and without obligation.

7. Accuracy — please read

Skills are generated by language models from your historical conversations. They can be wrong, incomplete, or out of date, and they may reflect practices your team has since abandoned. Every Skill carries provenance links back to its sources so you can check it.

You are responsible for reviewing Skills before relying on them, and for any action an agent takes using them. Do not use Brain as the sole basis for a decision with safety, legal, financial or regulatory consequences.

8. Suspension and termination

You may stop using Brain and request deletion at any time by emailing hello@brayn.tech; we will delete your workspace within 30 days as described in the Privacy Policy.

We may suspend or terminate a workspace that breaches these terms or the Acceptable Use Policy, that puts the platform or other users at risk, or where we are legally required to. Except where the breach is serious or unlawful, we will give notice and a chance to fix it first.

We may discontinue Brain, giving reasonable notice and an opportunity to export your Skills.

9. No warranties

Brain is provided "as is". To the fullest extent the law allows, we exclude all implied warranties, including fitness for a particular purpose, merchantability and non-infringement. We do not warrant that the service will be uninterrupted or error-free, or that generated Skills will be accurate.

10. Limitation of liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited.

Subject to that, and given that Brain is supplied free of charge:

• We are not liable for loss of profit, revenue, business, goodwill, anticipated savings, or for any indirect or consequential loss.
• We are not liable for loss or corruption of data, or for decisions taken in reliance on generated Skills.
• Our total aggregate liability arising out of these terms is limited to £100, or the amount you have paid us in the twelve months before the claim if that is greater.

If you are using Brain as a consumer rather than for business, nothing here affects your statutory rights.

11. Indemnity

You will indemnify us against claims arising from content you connect that you were not entitled to share, or from your breach of these terms or the Acceptable Use Policy.

12. Changes

We may change these terms. Material changes will be notified by email to workspace administrators before they take effect. Continuing to use Brain afterwards means accepting the revised terms. The version and effective date at the top of this page identify which version applies.

13. General

These terms are the entire agreement between us on this subject. If any provision is unenforceable, the rest stands. Our failure to enforce a provision is not a waiver of it. You may not assign these terms without our consent; we may assign them to a successor of our business.

Governing law. These terms and any dispute arising from them are governed by the law of PLACEHOLDER_BEFORE_LAUNCH — place of registration (UK Ltd vs Delaware C-Corp), and the courts of PLACEHOLDER_BEFORE_LAUNCH — place of registration (UK Ltd vs Delaware C-Corp) have exclusive jurisdiction.

Questions: hello@brayn.tech.